FAQs

1. Do you have a physical store?
No. Virago Wear is an online boutique.

2. Which shipping carriers do you use?
We work with a network of regional and international carriers based on the destination and fulfillment route. U.S. orders may be delivered by USPS or other last-mile carriers, while international orders may be delivered by global couriers or local postal services. Please refer to our Shipping Policy for current delivery information.

3. Can I exchange an item?
Eligible items may be exchanged, subject to availability. Because inventory can sell quickly, we cannot guarantee that the requested size or style will still be available. Please review our Return Policy for eligibility and instructions.

4. What is a Pre-Order?
Pre-order items are styles offered for purchase before they are ready to ship. When you place a pre-order, the item is reserved for you and will ship once it becomes available. The estimated shipping timeframe will be shown on the product page when applicable, and you’ll receive a shipping confirmation email with tracking once your order is on the way.

5. Need help selecting your size?
We’re happy to help you choose the best size. Contact us through our Contact Us page or email support@viragowear.com and, when possible, have your measurements available so we can better assist you.

6. Do you offer E-Gift Cards?
Yes. Virago Wear E-Gift Cards are available for purchase online.

7. Do you accept cryptocurrency?
Yes. We currently accept USDC as a cryptocurrency payment option where available at checkout.