Return Policy
Please read through our returns policy below carefully as you are agreeing to this when you make a purchase with us.
RETURNS POLICY
If you find your item isn't fitting quite right, we will be more than happy to do an exchange. Although our inventory sells quickly and we cannot guarantee exchanges will be available in the size you want.
Returns are refunded only via store credit in the form of a Virago Wear E-Gift Card. Credit will be applied to the amount paid for the product, we do not issue store credit for the original shipping charge.
To start a return, please visit My Account and follow the instructions.
You have 14 days after your order has been delivered to the destination to inform us of the issue. If we are not notified within 14 days of receiving the item, then it will no longer qualify for a return.
Please allow 24-48 hours for us to answer your request. A Return Authorization Number will be issued. This number must be written outside the package. Items must be shipped within 7 days after receiving your Return Authorization Number (RAN#). Returns without this number or shipped after the 7-day period won't be accepted.
Please take into consideration that Virago Wear considers the following clothing/items as Final Sales and cannot be returned, exchanged, or receive a store credit:
- All White & Ivory Clothing
- Bodysuits
- Custom Sized/Fitted Clothing
- Accessories (including but not limited to belts, hats, jewelry, and bags)
- Items on Sale, Clearance, Holiday Specials, Black Friday, Cyber Monday, and/or Final Sale
Please note that the exact colors of merchandise may vary due to photography lenses, indoor/outdoor lighting, and computer monitor resolutions. Clothing patterns may also vary. These situations do not qualify as defects and the client will pay return shipping if a return to our warehouse is attempted.
Returns must be in Saleable Condition and meet the following requirements: