Return Policy

Please read through our returns policy below carefully as you are agreeing to this when you make a purchase with us.

RETURNS POLICY

If you find your item isn't fitting quite right, we will be more than happy to do an exchange. Although our inventory sells quickly and we cannot guarantee exchanges will be available in the size you want.

Approved returns are issued as store credit in the form of a Virago Wear e-gift card. We do not issue refunds to the original payment method except where required by applicable law. Credit will be applied to the amount paid for the product, we do not issue store credit for the original shipping charge. 

To start a return, please visit Return Center and follow the instructions.

You may submit a return request within 14 days after your order is delivered. If we are not notified within 14 days of receiving the item, then it will no longer qualify for a return. 

Please allow 24-48 hours for us to answer your request. Items must be shipped within 7 days after receiving your Return Authorization. 

Please take into consideration that Virago Wear considers the following clothing/items as Final Sales and cannot be returned, exchanged, or receive a store credit:

    • All White & Ivory Clothing
    • Bodysuits
    • Custom Sized/Fitted Clothing
    • Accessories (including but not limited to belts, hats, jewelry, and bags)
    • Items on Sale, Clearance, Holiday Specials, Black Friday, Cyber Monday, and/or Final Sale

Please note that the exact colors of merchandise may vary due to photography lenses, indoor/outdoor lighting, and computer monitor resolutions. Clothing patterns may also vary. These situations do not qualify as defects and the client will pay return shipping if a return to our warehouse is attempted.

Returns must be in Saleable Condition and meet the following requirements:

🔖A Return Authorization Number will be issued. This number must be written outside the package. Returns without this number won't be accepted and will be shipped back.  Items must be shipped out within 7 days after receiving your Return Authorization as evidenced by the courier's tracking information.
🔖Returned items must be in their original form (not worn, altered, or washed) and have all original bags, tags, and labels attached. Items that appear worn, have makeup stains, any other stains, or smell of cigarette smoke, perfume, deodorant, pet hairs or odors, etc. will be refused.
🔖The client is responsible for all return shipping costs. Shipping costs are non-refundable. Returned items are the client's responsibility until they reach us, please make sure they're packed up properly and, keep your proof of postage.
🔖Once your return has been received and inspected, we'll email you to let you know when the exchanged piece will be shipped or if the store credit is approved.
🔖Merchandise will be exchanged only once.
🔖Once your return is delivered to our warehouse, please allow 3–4 business days for inspection and processing. If store credit is approved, it will be sent to the email address associated with your order.
🔖Store credit has a one-year expiration date.
🔖 In the rare case you received a faulty item, please reach out to us within 7 days of the delivery date and include pictures of the damage /defect in the email.
Nothing in this Return Policy limits any rights or remedies available to customers under applicable consumer-protection laws.